Documents

Bhutan:
– Adults (18+): Original Voter Card or Passport (minimum 6 months validity).
– Children (below 18): Original Birth Certificate in English.
– Aadhar Card, PAN Card & Driving License not accepted.

Payment policy

– 40% advance payment to confirm booking.
– Remaining balance to be paid at the office or airport before the trip starts.

Transport

– AC is not allowed on hilly roads (to be discussed with the driver).
– Vehicle timing: 9:00 AM to 6:00 PM, point-to-point service only, not at disposal.

Hotel

Bhutan: If hotels mentioned are unavailable, similar type of hotels will be provided.

Itinerary and Package Policy

• The itinerary is a suggested plan; the company is responsible only for paid services.
• No responsibility for additional services not charged for.
• Itineraries may change due to natural or political disruptions.
• Additional costs due to such changes are to be borne by the guest.

Amendment

• Changes to booked tours are considered cancellations, but minor amendments can be made with a communication fee.

Refund

• Refunds will be processed by the booking source via account payee cheque within 15 days.
• NO REFUND WILL BE MADE AGAINST ANY UNUSED SERVICES, WHATEVER MAY BE THE REASON.

Prepone & Postpone

• Any postponement/cancellation must be communicated in writing at least 7 days before the scheduled departure.
• A fee of ₹3,000 will apply for postponement.

Cancellation Policy

– 20–10 Days Before Departure: 20% cancellation fee
– 10–05 Days Before Departure: 50% cancellation fee

Disclaimers

• Unused accommodations, meals, transport, or tours are non-refundable.
• Room allocation is based on availability.
• No refund for dissatisfaction with services.
• Company is not responsible for changes due to permit failure, government rules, or natural calamities.